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Job Title: Meat Cutter
Location: Retail Grocery Location
Position Overview
The meat cutter is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere. Under supervision, this position cuts meat to specifications for variety, size, quality and trim.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner
- Prepare and package food products and process customer orders to their specifications; process fresh meats, smoked meats, seafood, random weight, lunchmeat, frozen food and salted meats to production standards.
- Receive and breakdown meat deliveries.
- Utilize peak time performance cutting lists to cut and trim all products as directed by company standards.
- Properly wrap, weigh and price product as needed.
- Properly cube, slice and grind meat as needed.
- Observe local, state and government weights and measure laws, sanitation standards, grinding logs and Country of Origin Labeling.
- Observe safety standards while working with power equipment
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of intergrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
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Job Title: Bakery Associate
Location: Retail Grocery Location
Position Overview
The bakery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
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Job Title: Inventory Specialist
Location: Retail Grocery Location
Position Overview
The inventory specialist supports the manager with inventory management, in-stock position, merchandising, labor, security, expense control and other operational processes to company standards.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet; assist and thank customers in a prompt, courteous and friendly manner.
- Ensure daily audits of low and out-of-stock items are scanned into the Location Based Inventory (LBI) system accurately and efficiently.
- Print and work inventory exception reports on ordering days to either update inventory in system or correct a distribution void.
- Research excessive back stock and either determine root cause and correct data.
- Use pick list from system to replenish shelves and displays on the sales floor.
- Perform inventory transfers with inventory management for all store to store and department to department transfers.
- Ensure reclaim is being scanned out daily.
- Ensure fresh department discard transactions are performed daily.
- Partner with store reset team on all cycle and full store resets to ensure shelf capacity and product facings are accurate.
- Review order exceptions and update orders accordingly.
- Conduct date checks to ensure freshness of product in Center Store and Fresh areas in accordance with specialized date checking processes.
- May assist receiving lead during heavy receiving times.
- Ensure backroom is kept orderly, clean and free from safety hazards.
- Operate department equipment and tools such as forklifts and pallet jacks.
- Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Minimum Qualifications
Minimum
- Must be at least 18 years of age.
- High school diploma or equivalency.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred Qualifications
- Proven experience as an SEG associate in the grocery or fresh areas; or two (2) years proven leadership in the department.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
- Problem solving and basic computer skills.
- Strong customer service skills.
- Exceptional interpersonal and communication skills.
- High standard of integrity and reliability.
- Proficient in math.
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Job Title: Deli Associate
Location: Retail Grocery Location
Position Overview
The deli associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
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Job Title: Customer Service Associate
Location: Retail Grocery Location
Position Overview
The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
- Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
- Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
- Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
- Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
- Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
- Maintain confidentiality of information.
- Put up discarded or returned merchandise.
- Perform cashier associate duties, as necessary.
- Perform pricing duties, as necessary.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- High school diploma or equivalency.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
- Possess a proficient working knowledge of office, front end systems and equipment.
- Possess proficient computer skills.
- Possess demonstrated skills in the ability to perform and deliver customer service expectations.
- Demonstrate good organizational skills.
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
- Must complete service training within sixty (60) days of position start date.
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Job Title: Seafood Associate
Location: Retail Grocery Location
Position Overview
The seafood associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of intergrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
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Job Title: Grocery Associate
Location: Retail Grocery Location
Position Overview
The grocery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department (grocery, general merchandise, dairy and frozen food areas) products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Assist with receiving vendor merchandise.
- Unload truck deliveries promptly.
- Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Meet legal and company policy age requirements to perform job functions.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
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Job Title: Meat Associate
Location: Retail Grocery Location
Position Overview
The meat associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of intergrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
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Job Title: Deli Associate
Location: Retail Grocery Location
Position Overview
The deli associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
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Job Title: Customer Service Associate
Location: Retail Grocery Location
Position Overview
The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
- Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
- Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
- Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
- Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
- Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
- Maintain confidentiality of information.
- Put up discarded or returned merchandise.
- Perform cashier associate duties, as necessary.
- Perform pricing duties, as necessary.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- High school diploma or equivalency.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
- Possess a proficient working knowledge of office, front end systems and equipment.
- Possess proficient computer skills.
- Possess demonstrated skills in the ability to perform and deliver customer service expectations.
- Demonstrate good organizational skills.
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
- Must complete service training within sixty (60) days of position start date.
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Job Title: Customer Service Associate
Location: Retail Grocery Location
Position Overview
The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
- Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
- Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
- Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
- Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
- Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
- Maintain confidentiality of information.
- Put up discarded or returned merchandise.
- Perform cashier associate duties, as necessary.
- Perform pricing duties, as necessary.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- High school diploma or equivalency.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
- Possess a proficient working knowledge of office, front end systems and equipment.
- Possess proficient computer skills.
- Possess demonstrated skills in the ability to perform and deliver customer service expectations.
- Demonstrate good organizational skills.
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
- Must complete service training within sixty (60) days of position start date.
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Job Title: Seafood Associate
Location: Retail Grocery Location
Position Overview
The seafood associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of intergrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
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Job Title: Floral Associate
Location: Retail Grocery Location
Position Overview
The floral associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Design and make floral arrangements for all occasions.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
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Job Title: Customer Service Associate
Location: Retail Grocery Location
Position Overview
The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
- Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
- Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
- Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
- Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
- Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
- Maintain confidentiality of information.
- Put up discarded or returned merchandise.
- Perform cashier associate duties, as necessary.
- Perform pricing duties, as necessary.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- High school diploma or equivalency.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
- Possess a proficient working knowledge of office, front end systems and equipment.
- Possess proficient computer skills.
- Possess demonstrated skills in the ability to perform and deliver customer service expectations.
- Demonstrate good organizational skills.
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
- Must complete service training within sixty (60) days of position start date.
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Job Title: Floral Associate
Location: Retail Grocery Location
Position Overview
The floral associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Design and make floral arrangements for all occasions.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
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Job Title: Grocery Associate
Location: Retail Grocery Location
Position Overview
The grocery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department (grocery, general merchandise, dairy and frozen food areas) products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Assist with receiving vendor merchandise.
- Unload truck deliveries promptly.
- Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Meet legal and company policy age requirements to perform job functions.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
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Job Title: Meat Associate
Location: Retail Grocery Location
Position Overview
The meat associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of intergrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
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Job Title: Produce Associate
Location: Retail Grocery Location
Position Overview
The produce associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of intergrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
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Job Title: Front End Specialist
Location: Retail Grocery Location
Position Overview
The front end specialist will increase customer confidence and loyalty by providing accurate, fast and friendly customer service and execution of front end processes. This role will satisfactorily resolve customer and cash concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities
- Support the department manager with the management of inventory, in-stock position, pricing integrity, merchandising, labor, security, expense control and other operational processes to company standards.
- Ensure the store’s front end opens or closes properly with the shift’s monetary transactions reconciled according to company policies and procedures with discrepancies explained.
- Oversee daily store accounting functions (including those for self-checkouts, when applicable); perform and report weekly closeouts.
- Determine and order an appropriate amount of money for daily business.
- Provide continuous attention to customer needs; educate customers on self-checkouts; and greet, assist, and thank customers in a prompt, courteous and friendly manner.
- Address customer issues/complaints immediately and resolve to full satisfaction of customer, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
- Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
- Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
- Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
- Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Exhibit professional telephone etiquette and ensure connection to the appropriate department or team member.
- Ensure discarded or returned merchandise is put up.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Perform cashier and pricing team member duties, as necessary.
- Notify management of abnormal customer or vendor behavior, team member theft, customer shoplifting, unauthorized mark-downs, property defacement, or any action that is illegal and/or against company policy or a possible security threat.
- Perform other job-related duties as assigned.
Minimum Qualifications
Minimum
- Must be at least 18 years of age.
- High school diploma or equivalency.
- Proven performance as a SEG associate in the customer service area; or one (1) year management or supervisory experience in supermarkets, retail, restaurants, hotels or general business.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred Qualifications
- Proven experience as a SEG associate in the grocery area and at least one other department in the store; or two (2) years proven leadership in the department.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
- Proficient with computer applications used in effectively operating the department.
- Strong customer service skills.
- Exceptional interpersonal, motivational and communication skills.
- High standard of integrity and reliability.
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Job Title: Bagger
Location: Retail Grocery Location
Position Overview
The bagger is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer checkout. This individual effectively packages customer purchases and expedites the flow of groceries from checkout lane to customer’s vehicle.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Assist customers in unloading purchases onto the conveyor belt at the checkout.
- Pack customer purchases in a manner to prevent damages, carry or push groceries in a shopping cart to the customer’s car and load groceries into the vehicle.
- Check the price of merchandise in all departments, as needed.
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Put up discarded or returned merchandise.
- Collect shopping carts from parking lot and other areas and return to designated area.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Meet legal and company policy age requirements to perform job functions.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.