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Street Address 4100 HIGHWAY 59
Job Locations US-LA-MANDEVILLE
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures.  This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. - Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. - Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. - Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. - Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. - Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. - Maintain confidentiality of information. - Put up discarded or returned merchandise. - Perform cashier associate duties, as necessary. - Perform pricing duties, as necessary. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Must be 18 years of age. - High school diploma or equivalency. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. - Possess a proficient working knowledge of office, front end systems and equipment. - Possess proficient computer skills. - Possess demonstrated skills in the ability to perform and deliver customer service expectations. - Demonstrate good organizational skills. - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures. - Must complete service training within sixty (60) days of position start date.  
Requisition ID
2024-142894
Banner
Winn-Dixie Retail Stores
Category
Retail
Position Type
Hourly Associate
Full-Time / Part-Time
Full-Time
Street Address 1145 HOMESTEAD ROAD NORTH
Job Locations US-FL-LEHIGH ACRES
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Fresh Manager     Job Purpose Job Summary Leads and manages Fresh department (Produce & Floral, Meat & Seafood, Deli & Bakery) operations and associates to execute company best practices to maximize sales and profitability. Creates a shopping and working environment that exemplifies the company’s commitment to and vision of service, quality and neighborhood partnerships. Increases customer confidence and loyalty to the company by promoting clean, compliant and consistent operating conditions. Provides courteous and prompt service. Identifies talent and develops associates through proper training. This is a working manager position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work.     Key Performance Indicators Overall Customer Satisfaction OSAT (Fresh) - Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability. On Shelf Availability - Ensures all processes are followed to allow customers to purchase their needs. Production Planning Compliance % - Positions the department for strong sales by providing good information into the system to extract the best data out of the system. Essential Responsibilities Responsibility % Of Time Store Leadership Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company’s vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of their team. Establishes and maintains a professional working relationship with customers, associates, schools, vendors, suppliers, and regulatory agencies. 30% Fiscal Leadership Manages in-stock conditions, inventory, shrink, and expenses including labor and supply management. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning. Provides guidance in product and supply ordering, equipment setup, department organization and vendor assistance. 30% Department Leadership Delegates authority, responsibility and accountability to department managers and creates a coordinated, motivated management team. Trains and coaches department managers on all KPIs, product stocking, customer service, product knowledge, suggestive selling, safety and sanitation. Communicates departments’ progress, financial results, recommendations and training enhancements. Uses initiative, ingenuity, creativity, and good judgment to act on opportunities and issues as they occur within the store location. Teaches, coaches and advises department managers on sound decision-making principles and application in daily operations. Ensures all policies, programs and directives are communicated and executed in a positive and timely manner. Ensures store operations are consistent with all aspects of federal, state and company health, safety, and sanitation codes. 15% Associate Leadership Supports the hiring and training execution in the fresh departments. Ensures that recruiting, interviewing and hiring the best-qualified applicants through pro-active and consistent recruitment techniques, within company established compensation guidelines. Responsible and supports ensuring new associates receive a proper on-boarding and completes new hire training as outlined by training best practices. Exercises ability to coach, hold associates accountable, separate associates when necessary or effectively recommend the same. Ensures adherence to all state and federal employment laws and company policies and procedures. 15% Safety and Compliance Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department. 10%   Disclaimer Performs other job-related duties as assigned.   Qualifications Required Education Course of Study High School Diploma or Equivalent   Preferred Education Course of Study Bachelor's Degree Business or related field Language(s) Required Language(s) Preferred English English and Spanish Relevant Experience Supervisory Experience 3 - 6 yrs minimum 1 - 5 yrs minimum Knowledge, Skills & Abilities Required Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Proficient with computer applications used in effectively operating the store. Exceptional interpersonal, motivational and communication skills. Possession of Food Safety Certification or the ability to obtain same within 180 days of placement. High standard of integrity and reliability. Strong customer service skills, effectively addressing customer issues and controlling business impact.   Environmental Factors Environmental Factors Retail - Location Management: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 70 lbs. Travel Percent Overnight Occasional No Shift(s) Varied shifts, to include morning, afternoon, evening and closing shifts. Includes a minimum of one (1) closing shift each week
Requisition ID
2024-142886
Banner
Fresco y Mas Retail Stores
Category
Retail
Position Type
Salaried Management
Full-Time / Part-Time
Full-Time
Street Address 27359 S. DIXIE HIGHWAY
Job Locations US-FL-HOMESTEAD
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Customer Service Manager     Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all current customer service, cash control, labor control, expense and supply controls, asset protection, maintenance, physical safety, food safety, associate and customer engagement policies are being followed. This role will create a shopping and working environment that exemplifies the company’s commitment to and vision of service, quality and neighborhood partnerships. This position will create a strong company bench by identifying and developing individuals’ skills and abilities for future advancement. This role is responsible for hiring and training execution in the store.  This is a working manager position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work.   Key Performance Indicators Overall Customer Satisfaction OSAT (Service) - Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability. Produce Scanning ·       Ensures the customers are correctly charged, the department is replenished properly and decreases the risk of shrink. Items per Bag - Gauges the potential over spending of bags when not meeting the company goal. Essential Responsibilities Responsibility % Of Time Store Leadership Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company’s vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. Demonstrates and role models exceptional customer service exceeding customer expectations; ensures associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation. Establishes and maintains a professional working relationship with customers, associates, schools, vendors, suppliers, and regulatory agencies. 30% Fiscal Leadership Assists in managing the fiscal budget, in-stock, inventory, shrink, expenses including labor and supply management and cash control with a high level of integrity, urgency and responsibility within the best interests of the organization. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning. Analyzes P&L for business opportunities. Determines areas for improvement and communicates finds and plans of action with store manager.   30% Department Leadership Participates actively as a coordinated, motivated management team. Trains and coaches team on all KPIs, customer service, product knowledge, suggestive selling, safety and sanitation. Uses initiative, ingenuity, creativity, and good judgment to act on opportunities and issues as they occur within the store location. Ensures all policies, programs and directives are communicated and executed in a positive and timely manner. Ensures store's operations are consistent with all aspects of federal, state, and the company's health, safety, and sanitation codes. 15% Associate Leadership Responsible and accountable for the hiring and training execution in the store. Ensures that recruiting, interviewing and hiring the best-qualified applicants through pro-active and consistent recruitment techniques, within company established compensation guidelines. Responsible and accountable for ensuring new associates receive a proper on-boarding and completes new hire training as outlined by training best practices by following up with leaders and new hires.  Exercises ability to coach, hold associates accountable, separate associates when necessary or effectively recommend the same. Ensures adherence to all state and federal employment laws and company policies and procedures. 15% Safety and Compliance Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.   10% Disclaimer Performs other job-related duties as assigned.   Qualifications Required Education Course of Study High School Diploma or Equivalent   Preferred Education Course of Study Bachelor's Degree Business or related field Language(s) Required Language(s) Preferred English English and Spanish Relevant Experience Supervisory Experience 3 - 6 yrs minimum 1 - 5 yrs minimum Knowledge, Skills & Abilities Required Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Proficient with computer applications used in effectively operating the department. Strong customer service skills. Exceptional interpersonal, motivational and communication skills. Possession of Food Safety Certification or the ability to obtain same within 180 days of placement. High standard of integrity and reliability.   Environmental Factors Environmental Factors Retail - Location Management: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 70 lbs. Travel Percent Overnight Occasional No Shift(s) Varied shifts, to include morning, afternoon, evening and closing shifts. Includes a minimum of one (1) closing shift each week
Requisition ID
2024-142885
Banner
Fresco y Mas Retail Stores
Category
Retail
Position Type
Salaried Management
Full-Time / Part-Time
Full-Time
Street Address 8424 SHELDON ROAD
Job Locations US-FL-TAMPA
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Mgr, Bakery     Job Purpose Job Summary Manages the daily operations of the bakery department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends. Supervises, trains, and develops team members on performance of their job and provides coaching as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work.   Key Performance Indicators Department OSAT - Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability. Sales to Purchase % ·       Ensures the department is profitable by forecasting correctly and ordering as needed. Production Planning Compliance % - Positions the department for strong sales by providing good information into the system to extract the best data out of the system. Essential Responsibilities Responsibility % Of Time SERVICE: Creates an environment that enables customers to feel welcome, important and appreciated to help build and retain customer confidence and loyalty. Ensures the department is merchandised per plan. Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value. Trains department associates on freshness, inventory levels, stocking and ordering and shelf conditioning. Offers customers assistance in finding or suggesting product. Ensures customer requests and special orders are fulfilled. 40% FINANCIAL: Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, order, etc.) Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Plans, organizes and performs the inventory process. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy. 20% LEADERSHIP: Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Establishes goals for merchandising, sales and profits and empowers the team to meet or exceed the goals. Develops adequate scheduling to manage customer volume throughout hours of operation. Adheres to all local, state and federal laws, and company guidelines. 20% COMPLIANCE/SAFETY: Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department. 20% Disclaimer Performs other job-related duties as assigned.   Qualifications Required Education Course of Study High School / GED   Preferred Education Course of Study Bachelor’s degree   Language(s) Required Language(s) Preferred English Spanish Relevant Experience Supervisory Experience 3 - 6 yrs minimum 1 - 5 yrs minimum Knowledge, Skills & Abilities Required Must be 18 years of age Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Strong customer service skills. Exceptional interpersonal, motivational and communication skills. Knowledge of basic math Operate bakery equipment (e.g., slicer, oven, scale, knives, box cutter and pricing gun) according to company guidelines. Ability to perform basic cake decorating skills (base ice cakes, borders, cake writing, etc.) Ability to perform basic baking skills (proofing product, product preparation, baking, packaging, etc.) Proficient with computer applications used in effectively operating the department. Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.   Environmental Factors Environmental Factors Retail - Bakery: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 10 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Department Specific Required Equipment: Powered cutting equipment, such as a slicers, saws, grinders, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment Preferred Equipment: baler/compactor, general hardware tools such as a ladder, pliers, wire cutters, box cutter Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 30 lbs. Travel Percent & Overnight Travel Percent Overnight Occasional No Shift(s) Varied shifts, includes three (3) to four (4) evening (prime time) shifts each week.
Requisition ID
2024-142884
Banner
Fresco y Mas Retail Stores
Category
Retail
Position Type
Hourly Management
Full-Time / Part-Time
Full-Time
Street Address 7851 PALM RIVER ROAD
Job Locations US-FL-TAMPA
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Bakery Associate Location: Retail Grocery Location Position Overview The bakery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere. Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Offer product suggestions when appropriate. - Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Operate department equipment and tools. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Must be 18 years of age. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures.    
Requisition ID
2024-142883
Banner
Fresco y Mas Retail Stores
Category
Retail
Position Type
Hourly Associate
Full-Time / Part-Time
Part-Time
Street Address 1115 NORTH SUMMIT STREET
Job Locations US-FL-CRESCENT CITY
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Receiving Specialist Job Purpose Manages the daily operations and process of receiving merchandise shipments, while maintaining inventory levels and ensuring the security of the receiving area and backroom storage. Manages all transactions with third party vendors, reviews and reports invoice differences and escalates issues as needed. . Increases customer confidence, loyalty and trust by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.   KeyPerformanceIndicators(KPI)-WhatSuccessLooksLike OSAT (Availability) - Overall customer Satisfaction. POS surveys. Percentage of reward card customers rating their trip an 8, 9, or 10, on a 0-10 scale in the availability driver questions. Total Store Supplies - Supplies as a % to sales vs budgeted supplies as a % to sales. EssentialResponsibilities-What'sExpectedofMe Responsibility                                                                                                                          % Of Time SERVICE:                                                                                                                                    40% Creates an environment that enables customers to feel welcome, important and appreciated increasing confidence and loyalty. Manages Direct Store Delivery (DSD) ad plan, inventory and ensures merchandising is aligned with CMA requirements and current merchandising plan and maintained for in-stock conditions. Ensures the backroom, coolers, and freezers are organized and free of debris and the supply depot is maintained. Reports any invoice overages or shortages.         FINANCIAL:                                                                                                                                35% Ensures financial accuracy of all invoices. Completes daily and weekly administrative tasks (communications, online training, etc.) Maintains inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for accuracy, quality and freshness and takes appropriate action with those items. Assist in the planning, and organizing of the inventory process. Manages the supply inventory to ensure in-stock of approved supplies, and do so within the given budget.         LEADERSHIP:                                                                                                                            15% Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Supports department managers in managing target inventory levels and balancing the weekly purchase summaries; maintain records of inventory, invoices, etc., for all departments. Adheres to all local, state, and federal laws, and company guidelines.             COMPLIANCE/SAFETY:                                                                                                                                             10% Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.     Disclaimer Performs other job-related duties as assigned.   Qualifications     RequiredEducation                                                      Course of Study N/A   PreferredEducation                                                      Course of Study High School / GED   Relevant Experience                                                      Supervisory Experience   3 - 6 years minimum                                                      No Experience Required   Language(s)Required                                                    Language(s) Preferred   English                                                                            English & Spanish   Knowledge, Skills & Abilities Required •Must be 18 years of age •Authorization to work in the United States or the ability to obtain the same. •Successful completion of pre-employment drug testing and background check. •Strong customer service skills. •Exceptional interpersonal, motivational and communication skills. •Knowledge of basic math •Ability to handle stressful situations •Proficient with computer applications used in effectively operating the department.   EnvironmentalFactors Department EnvironmentalFactors Retail - General Heavy: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Preferred Equipment: baler/compactor, box cutter Personal Protective Equipment: Goggles, Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 50 lbs. Travel Requirements   Travel Percent                                         Overnight   None                                                       No Shift Varied
Requisition ID
2024-142882
Banner
Winn-Dixie Retail Stores
Category
Retail
Position Type
Hourly Specialist
Full-Time / Part-Time
Full-Time
Street Address 1408 GOLDEN SPRINGS ROAD
Job Locations US-AL-ANNISTON
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Deli Associate Location: Retail Grocery Location Position Overview The deli associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.  Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Offer product suggestions when appropriate. - Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Operate department equipment and tools. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Must be 18 years of age. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures.  
Requisition ID
2024-142881
Banner
Winn-Dixie Retail Stores
Category
Retail
Position Type
Hourly Associate
Full-Time / Part-Time
Part-Time
Street Address 1408 GOLDEN SPRINGS ROAD
Job Locations US-AL-ANNISTON
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Floor Care Associate     Job Purpose Job Purpose The Floor Porter is responsible for providing and maintaining a clean and sanitary environment, by ensuring that all floor surfaces and restrooms are maintained properly.       Essential Responsibilities Percent Of Responsibilities Responsibility % Of Time Keep sales floor, liquor store, offices, breakrooms, backrooms, training rooms and restrooms orderly and free from safety hazards. Report faulty equipment and hazards to management. 50% Provide continuous attention to guest needs; greet, assist and thank guests in a prompt, courteous and friendly manner. 10% Operate floor care and department equipment and use associated tools and chemicals. 10% Sweep and/or vacuum mats and rugs and return to original location. Remove spots from carpet. 10% Dispose of trash, and perform restroom deep cleaning. 10% Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. 10% Disclaimer Performs other job-related duties as assigned.   Qualifications Required Education Required Education Course of Study N/A N/A Preferred Education Preferred Education Course of Study N/A N/A Relevant Experience Relevant Experience Supervisory Experience 0 -3 yrs minimum No Supervisory Experience Language Requirements Language(s) Required Language(s) Preferred English English Knowledge, Skills & Abilities Required •  Must be at least 16 years of age to perform job functions. •  Ability to read, write and speak English proficiently. •  Ability to understand and follow English instructions. •  Authorization to work in the United States or the ability to obtain the same. •  Successful completion of pre-employment drug testing and background check. •  Compliance with all company policies and procedures. •  High standard of integrity and reliability. •  Basic computer skills required to participate in online training. Knowledge, Skills & Abilities Preferred     Environmental Factors Department Physical Demands While performing the essential functions of this position, the employee is regularly required to stand or walk on tile or concrete, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift up to 75 lbs and pull up to 250 lbs. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 10 ft.     Working Conditions While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, heated, and wet/humid working conditions. Safety Risk Factors The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Schedules The employee is required to work varied schedules. Machines, Tools, Equipment, etc. While performing the essential functions of this position, the employee will be required to utilize a scanner, scale, terminal, coupon dispenser, conveyor belt, bagging supplies, shopping carts and cleaning supplies and equipment. Environmental Factors     Travel Requirements Travel Percent & Overnight Travel Percent Overnight None No  
Requisition ID
2024-142880
Banner
Winn-Dixie Retail Stores
Category
Retail
Position Type
Hourly Associate
Full-Time / Part-Time
Full-Time
Street Address 306 S. HARRIS ST.
Job Locations US-GA-SANDERSVILLE
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Deli Associate Location: Retail Grocery Location Position Overview The deli associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.  Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Offer product suggestions when appropriate. - Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Operate department equipment and tools. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Must be 18 years of age. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures.  
Requisition ID
2024-142879
Banner
Harveys Retail Stores
Category
Retail
Position Type
Hourly Associate
Full-Time / Part-Time
Part-Time
Street Address 306 S. HARRIS ST.
Job Locations US-GA-SANDERSVILLE
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Meat Associate Location: Retail Grocery Location Position Overview The meat associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere. Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Offer product suggestions when appropriate. - Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Operate department equipment and tools. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned Qualifications Minimum - Must be 18 years of age. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - High standard of intergrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures.  
Requisition ID
2024-142878
Banner
Harveys Retail Stores
Category
Retail
Position Type
Hourly Associate
Full-Time / Part-Time
Part-Time
Street Address 61 BELL BLVD NORTH
Job Locations US-FL-LEHIGH ACRES
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Deli Associate Location: Retail Grocery Location Position Overview The deli associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.  Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Offer product suggestions when appropriate. - Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Operate department equipment and tools. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Must be 18 years of age. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures.  
Requisition ID
2024-142877
Banner
Winn-Dixie Retail Stores
Category
Retail
Position Type
Hourly Associate
Full-Time / Part-Time
Part-Time
Street Address 12649 HWY. 301
Job Locations US-FL-DADE CITY
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures.  This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. - Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. - Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. - Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. - Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. - Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. - Maintain confidentiality of information. - Put up discarded or returned merchandise. - Perform cashier associate duties, as necessary. - Perform pricing duties, as necessary. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Must be 18 years of age. - High school diploma or equivalency. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. - Possess a proficient working knowledge of office, front end systems and equipment. - Possess proficient computer skills. - Possess demonstrated skills in the ability to perform and deliver customer service expectations. - Demonstrate good organizational skills. - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures. - Must complete service training within sixty (60) days of position start date.  
Requisition ID
2024-142875
Banner
Winn-Dixie Retail Stores
Category
Retail
Position Type
Hourly Associate
Full-Time / Part-Time
Part-Time
Street Address 3280 TAMIAMI TRAIL
Job Locations US-FL-PORT CHARLOTTE
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Temporary Associate     Job Purpose This role is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer service, consistent operating conditions, and a friendly atmosphere.      Essential Responsibilities Responsibility % Of Time Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Offer product suggestions when appropriate.   40% Stock and rotate department products efficiently and safely to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.  Operate department equipment and tools. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.  Work both independently and with a team executing all tasks as directed.     40% Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. 10% E-Commerce orders: Assisting customers with pickup order, ensuring order accuracy and delivering to customers vehicle 10% Disclaimer Performs other job-related duties as assigned.   Qualifications Required Education Required Education Course of Study N/A   Preferred Education Preferred Education Course of Study High School/GED   Relevant Experience Relevant Experience Supervisory Experience 0-3 Years Minimum   Language Requirements Language(s) Required Language(s) Preferred   English & Spanish Knowledge, Skills & Abilities Required - Must be 18 years of age. - Ability to communicate, understand and follow English instructions Authorization to work in the United States or the ability to obtain the same. - Compliance with all company policies and procedures. - High standard of integrity and reliability. - Basic computer skills are required to participate in online training. - Knowledge of customer service fundamentals and experience supporting a people-first culture across the store    Knowledge, Skills & Abilities Preferred - Experience in retail grocery business fundamentals: Inventory management, and process efficiency and improvement     Location and Travel Requirements Location On Site Travel Percent, Overnight & Motus Travel Percent Overnight Motus Eligible None No No   Shift Varied  
Requisition ID
2024-142874
Banner
Winn-Dixie Retail Stores
Category
Retail
Position Type
Hourly Associate
Full-Time / Part-Time
Part-Time
Street Address 10974 JOOR RD
Job Locations US-LA-BATON ROUGE
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Produce Associate Location: Retail Grocery Location Position Overview The produce associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere. Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Offer product suggestions when appropriate. - Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Operate department equipment and tools. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned Qualifications Minimum - Must be 18 years of age. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - High standard of intergrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures.  
Requisition ID
2024-142873
Banner
Winn-Dixie Retail Stores
Category
Retail
Position Type
Hourly Associate
Full-Time / Part-Time
Part-Time
Street Address 500 INVERNESS CORNERS
Job Locations US-AL-BIRMINGHAM
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Self-Checkout Associate     Job Purpose The Self-Checkout Associate, is responsible for increasing customer confidence and loyalty by ensuring an accurate, fast and courteous customer experience in the self-checkout lanes. This position will be required to observe multiple self-checkout registers while  providing customer assistance and ensuring proper checkout procedures.   Essential Responsibilities Responsibility % Of Time Provide outstanding service in the Self-Checkout lanes according to SEG service standards: ·    Provide continuous attention to customer needs; greet, assist and thank customers with a friendly smile in a prompt and courteous manner. ·    Actively engage and direct customers to utilize self-checkout lanes.  ·    Monitor regular lanes for excessive traffic and invite waiting customers to use the self-checkout. ·    Inform customers of specials and promotions as requested by company or store management. ·    Listen to and appropriately escalate customer concerns to management with a positive attitude. ·    Assist in training new cashier Associates. 60% Oversee Inventory Management and Security in self-checkout lanes: ·    Properly record sales through the scanning system; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate. ·    Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement, or any action is illegal and/or against company policy. 30% Keep work area clean, orderly, and free from safety hazards: ·    Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. ·    Return carts to shopping cart corral. ·    Report faulty equipment and hazards to management. 10% Performs other job-related duties as assigned.   Qualifications Required Education Course of Study N/A   Preferred Education Course of Study High School / GED   Relevant Experience Supervisory Experience 0 -3 yrs minimum No Supervisory Experience Language(s) Required Language(s) Preferred English English Knowledge, Skills & Abilities Required • Must be at least 16 years of age to perform job functions. • Ability to read, write and speak English proficiently. • Ability to understand and follow English instructions. • Compliance with all company policies and procedures. • High standard of integrity and reliability. • Basic computer skills required to participate in online training. • Authorization to work in the United States or the ability to obtain the same. • Successful completion of pre-employment drug testing and background check.   Environmental Factors Department Retail Environmental Factors Retail - General Light: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift up tp the weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 4 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Preferred Equipment: baler/compactor, box cutter Personal Protective Equipment: Goggles, Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 20 lbs.   Travel Requirements Travel Percent Overnight None No
Requisition ID
2024-142872
Banner
Winn-Dixie Retail Stores
Category
Retail
Position Type
Hourly Associate
Full-Time / Part-Time
Part-Time
Street Address 3120 N WOODLAND BLVD
Job Locations US-FL-DELAND
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures.  This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. - Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. - Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. - Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. - Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. - Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. - Maintain confidentiality of information. - Put up discarded or returned merchandise. - Perform cashier associate duties, as necessary. - Perform pricing duties, as necessary. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Must be 18 years of age. - High school diploma or equivalency. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. - Possess a proficient working knowledge of office, front end systems and equipment. - Possess proficient computer skills. - Possess demonstrated skills in the ability to perform and deliver customer service expectations. - Demonstrate good organizational skills. - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures. - Must complete service training within sixty (60) days of position start date.  
Requisition ID
2024-142871
Banner
Winn-Dixie Retail Stores
Category
Retail
Position Type
Hourly Associate
Full-Time / Part-Time
Part-Time
Street Address 2630 US HWY 92
Job Locations US-FL-LAKELAND
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures.  This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. - Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. - Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. - Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. - Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. - Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. - Maintain confidentiality of information. - Put up discarded or returned merchandise. - Perform cashier associate duties, as necessary. - Perform pricing duties, as necessary. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Must be 18 years of age. - High school diploma or equivalency. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. - Possess a proficient working knowledge of office, front end systems and equipment. - Possess proficient computer skills. - Possess demonstrated skills in the ability to perform and deliver customer service expectations. - Demonstrate good organizational skills. - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures. - Must complete service training within sixty (60) days of position start date.  
Requisition ID
2024-142870
Banner
Harveys Retail Stores
Category
Retail
Position Type
Hourly Associate
Full-Time / Part-Time
Part-Time
Street Address 1640 U.S. HIGHWAY 19
Job Locations US-FL-HOLIDAY
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures.  This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. - Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. - Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. - Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. - Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. - Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. - Maintain confidentiality of information. - Put up discarded or returned merchandise. - Perform cashier associate duties, as necessary. - Perform pricing duties, as necessary. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Must be 18 years of age. - High school diploma or equivalency. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. - Possess a proficient working knowledge of office, front end systems and equipment. - Possess proficient computer skills. - Possess demonstrated skills in the ability to perform and deliver customer service expectations. - Demonstrate good organizational skills. - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures. - Must complete service training within sixty (60) days of position start date.  
Requisition ID
2024-142869
Banner
Winn-Dixie Retail Stores
Category
Retail
Position Type
Hourly Associate
Full-Time / Part-Time
Part-Time
Street Address 1515 BIENVILLE BLVD
Job Locations US-MS-OCEAN SPRINGS
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Produce Associate Location: Retail Grocery Location Position Overview The produce associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere. Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Offer product suggestions when appropriate. - Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Operate department equipment and tools. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned Qualifications Minimum - Must be 18 years of age. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - High standard of intergrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures.  
Requisition ID
2024-142868
Banner
Winn-Dixie Retail Stores
Category
Retail
Position Type
Hourly Associate
Full-Time / Part-Time
Part-Time
Street Address 1135 ROYAL PALM BEACH BLVD
Job Locations US-FL-ROYAL PALM BEACH
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Deli Associate Location: Retail Grocery Location Position Overview The deli associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.  Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Offer product suggestions when appropriate. - Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Operate department equipment and tools. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Must be 18 years of age. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures.  
Requisition ID
2024-142867
Banner
Winn-Dixie Retail Stores
Category
Retail
Position Type
Hourly Associate
Full-Time / Part-Time
Part-Time
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