Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures.  This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. - Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. - Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. - Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. - Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. - Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. - Maintain confidentiality of information. - Put up discarded or returned merchandise. - Perform cashier associate duties, as necessary. - Perform pricing duties, as necessary. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Must be 18 years of age. - High school diploma or equivalency. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. - Possess a proficient working knowledge of office, front end systems and equipment. - Possess proficient computer skills. - Possess demonstrated skills in the ability to perform and deliver customer service expectations. - Demonstrate good organizational skills. - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures. - Must complete service training within sixty (60) days of position start date.  

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Deli Associate Location: Retail Grocery Location Position Overview The deli associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.  Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Offer product suggestions when appropriate. - Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Operate department equipment and tools. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Must be 18 years of age. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures.  

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   The cake decorator is responsible for increasing guest confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.  This position will produce baked goods according to guest requests.

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Produce Associate Location: Retail Grocery Location Position Overview The produce associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere. Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Offer product suggestions when appropriate. - Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Operate department equipment and tools. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned Qualifications Minimum - Must be 18 years of age. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - High standard of intergrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures.  

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Produce Associate Location: Retail Grocery Location Position Overview The produce associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere. Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Offer product suggestions when appropriate. - Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Operate department equipment and tools. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned Qualifications Minimum - Must be 18 years of age. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - High standard of intergrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures.  

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Meat Cutter Location: Retail Grocery Location Position Overview The meat cutter is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere. Under supervision, this position cuts meat to specifications for variety, size, quality and trim.   Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner - Prepare and package food products and process customer orders to their specifications; process fresh meats, smoked meats, seafood, random weight, lunchmeat, frozen food and salted meats to production standards. - Receive and breakdown meat deliveries. - Utilize peak time performance cutting lists to cut and trim all products as directed by company standards. - Properly wrap, weigh and price product as needed. - Properly cube, slice and grind meat as needed. - Observe local, state and government weights and measure laws, sanitation standards, grinding logs and Country of Origin Labeling. - Observe safety standards while working with power equipment - Offer product suggestions when appropriate. - Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Operate department equipment and tools. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Must be 18 years of age. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - High standard of intergrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures.  

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Deli Associate Location: Retail Grocery Location Position Overview The deli associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.  Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Offer product suggestions when appropriate. - Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Operate department equipment and tools. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Must be 18 years of age. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures.  

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Mgr, Produce & Floral     Job Purpose Job Summary Manages the daily operations of produce and floral departments. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends. Supervises, trains, and develops team members on performance of their job and provides coaching as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work.   Key Performance Indicators Department OSAT - Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability. Sales to Purchase % ·       Ensures the department is profitable by forecasting correctly and ordering as needed. Production Planning Compliance % - Positions the department for strong sales by providing good information into the system to extract the best data out of the system. Essential Responsibilities Responsibility % Of Time SERVICE: Creates an environment that enables customers to feel welcome, important and appreciated to help build and retain customer confidence and loyalty. Ensures the department is merchandised per plan. Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value. Trains department associates on freshness, inventory levels, stocking and ordering and shelf conditioning. Offers customers assistance in finding or suggesting product. Ensures customer requests and special orders are fulfilled. 40% LEADERSHIP: Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Establishes goals for merchandising, sales and profits and empowers the team to meet or exceed the goals. Works with store leadership to hire associates as needed and manages their performance and development. This role is the subject matter expert for produce and floral. Manages schedules to ensure tasks are completed in a cadence that ensures the highest levels of customer service and conditions during peak hours. Adheres to all local, state and federal laws, and company guidelines. 30% FINANCIAL: Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, etc.) Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Plans, organizes, and performs the inventory process. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy. Merchandises the department consistent with company guidelines to maximize sales, minimize shrink, and cater to the community. 20% COMPLIANCE/SAFETY: Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department. 10% Disclaimer Performs other job-related duties as assigned.   Qualifications Required Education Course of Study High School / GED   Preferred Education Course of Study Bachelor’s degree   Language Requirements Language(s) Required Language(s) Preferred English Spanish Relevant Experience Relevant Experience Supervisory Experience 3 - 6 yrs minimum   Knowledge, Skills & Abilities Required Must be 18 years of age Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Strong customer service skills. Exceptional interpersonal, motivational and communication skills. Knowledge of basic math Ability to handle stressful situations Proficient with computer applications used in effectively operating the department. Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.   Environmental Factors Environmental Factors Retail - Produce: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 10 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Department Specific Required Equipment: general hardware tools such as a ladder, pliers, wire cutters, floral equipment including helium tank, cutting implements, heat shrink dryer, Ice machine, shovel, produce equipment including watering machine, pineapple corer, various knives, wrapping equipment Preferred Equipment: baler/compactor, box cutter Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 50 lbs. Travel Percent & Overnight Travel Percent Overnight Occasional No Shift(s) Varied shifts, includes three (3) to four (4) evening (prime time) shifts each week.

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Cashier Associate Location: Retail Grocery Location Position Overview The cashier associate is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer checkout. This individual maintains financial responsibility in his/her service lane. Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Listen to and appropriately escalate customer concerns to management with a positive attitude. - Manage lane according to service standards. - Inform customers of specials and promotions as requested by company or store management - Properly record sales through the scanning system; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate. - Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Put up discarded or returned merchandise. - Return carts to shopping cart corral. - Assist in training new cashiers. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Meet legal and company policy age requirements to perform job functions. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures.  

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Deli Associate Location: Retail Grocery Location Position Overview The deli associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.  Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Offer product suggestions when appropriate. - Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Operate department equipment and tools. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Must be 18 years of age. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures.  

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Grocery Associate Location: Retail Grocery Location Position Overview The grocery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.  Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Offer product suggestions when appropriate. - Stock and rotate department (grocery, general merchandise, dairy and frozen food areas) products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Operate department equipment and tools. - Assist with receiving vendor merchandise. - Unload truck deliveries promptly. - Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Meet legal and company policy age requirements to perform job functions. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures.  

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Meat Cutter Location: Retail Grocery Location Position Overview The meat cutter is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere. Under supervision, this position cuts meat to specifications for variety, size, quality and trim.   Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner - Prepare and package food products and process customer orders to their specifications; process fresh meats, smoked meats, seafood, random weight, lunchmeat, frozen food and salted meats to production standards. - Receive and breakdown meat deliveries. - Utilize peak time performance cutting lists to cut and trim all products as directed by company standards. - Properly wrap, weigh and price product as needed. - Properly cube, slice and grind meat as needed. - Observe local, state and government weights and measure laws, sanitation standards, grinding logs and Country of Origin Labeling. - Observe safety standards while working with power equipment - Offer product suggestions when appropriate. - Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Operate department equipment and tools. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Must be 18 years of age. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - High standard of intergrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures.  

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Cashier Associate Location: Retail Grocery Location Position Overview The cashier associate is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer checkout. This individual maintains financial responsibility in his/her service lane. Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Listen to and appropriately escalate customer concerns to management with a positive attitude. - Manage lane according to service standards. - Inform customers of specials and promotions as requested by company or store management - Properly record sales through the scanning system; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate. - Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Put up discarded or returned merchandise. - Return carts to shopping cart corral. - Assist in training new cashiers. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Meet legal and company policy age requirements to perform job functions. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures.  

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   The prepared food cook will prepare and cook quality deli/bakery food items as directed by the Department Manager. Is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Seafood Specialist Location: Retail Grocery Location Position Overview The seafood specialist will support the department manager with the daily operations of the meat-seafood department. This position will assist the department manager with implementing plans to ensure customer confidence and loyalty by promoting and executing consistent operating conditions, providing fresh and appealing product, providing courteous, knowledgeable and prompt service and a friendly atmosphere. Primary Responsibilities & Accountabilities - Support the department manager with the management of inventory, in-stock position, merchandising, labor, security, expense control and other operational processes to company standards. - Support the department manager in ensuring the department achieves the standards of performance as outlined in the work plan. - Support the manager in ensuring all policies and programs are communicated and carried out in a positive and timely manner. - Delivers productive replenishment, product rotation, conditioning and cleaning processes. - Greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly and business-like manner in order to promote the company image as a service-oriented operation. - Resolve customer complaints to the full satisfaction of the customer. - Answer product questions and offer assistance in finding or suggesting product selection. - Ensure company standards of safety, proper food handling practices, sanitation and productivity are achieved; ensure operations are consistent with all aspects of federal and state health, safety and sanitation codes. - Notify management of team member theft, customer shoplifting, unauthorized markdowns or property defacement. - Ensure special customer requests are fulfilled. - Perform other job-related duties as assigned. Minimum Qualifications Minimum - Must be at least 18 years of age. - High school diploma or equivalency. - Proven performance as a SEG team member in the seafood department; or one (1) year experience in supermarkets, retail, restaurants, hotels or general business. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred Qualifications - Proven experience as a SEG associate in the meat-seafood department and at least one other department in the store; or two (2) years proven leadership in the department. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Knowledge of proper food handling and federal and state safety and sanitation codes. - Proficient with computer applications used in effectively operating the department. - Strong customer service skills. - Exceptional interpersonal and communication skills. - High standard of integrity and reliability.  

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Mgr, Meat & Seafood     Job Purpose Job Summary Manages the daily operations of meat and seafood departments. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides and is accountable to fresh and appealing products, courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs. Teach, coach and train meat cutters on standards and trim specs. Accountable for fresh meat cutting standards, meat trim, tray weights and ground beef processing and logs. Maintains core assortment and meat case flow-gram. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work.   Key Performance Indicators Department OSAT - Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability. Sales to Purchase % ·       Ensures the department is profitable by forecasting correctly and ordering as needed. Production Planning Compliance % - Positions the department for strong sales by providing good information into the system to extract the best data out of the system. Essential Responsibilities Responsibility % Of Time SERVICE: Creates an environment that enables customers to feel welcome, important and appreciated to help build and retain customer confidence and loyalty. Ensures the department is merchandised per plan. Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value. Trains department associates on freshness, inventory levels, stocking and ordering and shelf conditioning. Offers customers assistance in finding or suggesting product. Ensures customer requests and special orders are fulfilled. 40% LEADERSHIP: Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Establishes goals for merchandising, sales and profits and empowers the team to meet or exceed the goals. Works with store leadership to hire associates as needed and manage their performance and development. This role is the subject matter expert for meat and seafood. Manages schedules to ensure tasks are completed in a cadence that ensures the highest levels of customer service and conditions during peak hours. Adheres to all local, state and federal laws, and company guidelines. 30% FINANCIAL: Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, etc.) Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Plans, organizes and performs the inventory process. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy. Merchandises the department consistent with company guidelines to maximize sales, minimize shrink, and cater to the community. 15% COMPLIANCE/SAFETY: Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department. 15% Disclaimer Performs other job-related duties as assigned.   Qualifications Required Education Course of Study High School / GED   Preferred Education Course of Study Bachelor’s degree   Language Requirements Language(s) Required Language(s) Preferred English Spanish Relevant Experience Relevant Experience Supervisory Experience 3 - 6 yrs minimum   Knowledge, Skills & Abilities Required Must be 18 years of age Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Strong customer service skills. Exceptional interpersonal, motivational and communication skills. Knowledge of basic math Ability to handle stressful situations Knowledge of cutting, traying, wrapping, and labeling Possess adequate knife handling skills and knife speed Proficient with computer applications used in effectively operating the department. Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.   Environmental Factors Environmental Factors Retail - Meat/Seafood: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 10 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Department Specific Required Equipment: baler/compactor, general hardware tools such as a ladder, pliers, wire cutters, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, various knives, wrapping equipment, automatic meat wrapper, lobster tanks, box cutter Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 70 lbs. Travel Percent & Overnight Travel Percent Overnight Occasional No Shift(s) Varied shifts, includes three (3) to four (4) evening (prime time) shifts each week.

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Inventory Specialist Job Purpose Supports the store management team with inventory management, in-stock availability levels, merchandising standards, expense control and other operational processes to maintain company standards. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides courteous, knowledgeable and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.   KeyPerformanceIndicators(KPI)-WhatSuccessLooksLike OSAT (Availibility) - Overall customer Satisfaction. POS surveys. Percentage of reward card customers rating their trip an 8, 9, or 10, on a 0-10 scale in the availability driver questions.   SMART - Store Inventory and Ordering mngt process audit. Scored on a 1-5, with 1 being a pass, 2-3 an opportunity and 4-5 a fail. Renewals are excluded from audits. EssentialResponsibilities-What'sExpectedofMe Responsibility                                                                                                                          % Of Time SERVICE:                                                                                                                                    40% Creates an environment that enables customers to feel welcome, important and appreciated increasing confidence and loyalty. Performs daily and weekly store walks, audits and ensures reports are completed to confirm product in-stock conditions are at company standards.     FINANCIAL:                                                                                                                                30% Completes daily and weekly administrative tasks (communications, online training, etc.) Assists in the planning, and organizing of the inventory process. Ensures reclaim, transfers, discards, and date checks are handled to reduce shrink. Reviews and researches excessive back-stock to determine root cause and correct the data if needed.     LEADERSHIP:                                                                                                                            15% Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Adheres to all local, state and federal laws, and company guidelines.     COMPLIANCE/SAFETY:                                                                                                                                             15% Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.   Disclaimer Performs other job-related duties as assigned.   Qualifications     RequiredEducation                                                      Course of Study N/A   PreferredEducation                                                      Course of Study High School / GED   Relevant Experience                                                      Supervisory Experience   3 - 6 years minimum                                                      No Experience Required   Language(s)Required                                                    Language(s) Preferred   English                                                                            English & Spanish Knowledge, Skills & Abilities Required •Must be 18 years of age •Authorization to work in the United States or the ability to obtain the same. •Successful completion of pre-employment drug testing and background check. •Strong customer service skills. •Exceptional interpersonal, motivational and communication skills. •Knowledge of basic math •Ability to handle stressful situations •Proficient with computer applications used in effectively operating the department.   EnvironmentalFactors Department EnvironmentalFactors Retail - General Heavy: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Preferred Equipment: baler/compactor, box cutter Personal Protective Equipment: Goggles, Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 50 lbs. Travel Requirements   Travel Percent                                         Overnight   Occasional                                              No Shift Varied

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Floor Care Associate     Job Purpose The Floor Care associate is responsible for providing and maintaining a clean and sanitary environment, by ensuring that all floor surfaces and restrooms are maintained properly.       Essential Responsibilities Responsibility % Of Time Keep sales floor, liquor store, offices, breakrooms, backrooms, training rooms and restrooms orderly and free from safety hazards. Report faulty equipment and hazards to management. 50% Provide continuous attention to guest needs; greet, assist and thank guests in a prompt, courteous and friendly manner. 10% Operate floor care and department equipment and use associated tools and chemicals. 10% Sweep and/or vacuum mats and rugs and return to original location. Remove spots from carpet. 10% Dispose of trash, and perform restroom deep cleaning. 10% Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. 10% Performs other job-related duties as assigned.   Qualifications Required Education Course of Study N/A N/A Preferred Education Course of Study N/A N/A Relevant Experience Supervisory Experience 0 -3 yrs minimum No Supervisory Experience Language(s) Required Language(s) Preferred English English Knowledge, Skills & Abilities Required •  Must be at least 18 years of age to perform job functions. •  Ability to read, write and speak English proficiently. •  Ability to understand and follow English instructions. •  Authorization to work in the United States or the ability to obtain the same. •  Successful completion of pre-employment drug testing and background check. •  Compliance with all company policies and procedures. •  High standard of integrity and reliability. •  Basic computer skills required to participate in online training. Environmental Factors Physical Demands While performing the essential functions of this position, the employee is regularly required to stand or walk on tile or concrete, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift up to 75 lbs and pull up to 250 lbs. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 10 ft.     Working Conditions While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, heated, and wet/humid working conditions. Safety Risk Factors The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Schedules The employee is required to work varied schedules including overnight in some locations. Machines, Tools, Equipment, etc. While performing the essential functions of this position, the employee will be required to utilize a scanner, scale, terminal, coupon dispenser, conveyor belt, bagging supplies, shopping carts and cleaning supplies and equipment.   Travel Requirements Travel Percent Overnight None No

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures.  This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. - Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. - Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. - Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. - Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. - Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. - Maintain confidentiality of information. - Put up discarded or returned merchandise. - Perform cashier associate duties, as necessary. - Perform pricing duties, as necessary. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Must be 18 years of age. - High school diploma or equivalency. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. - Possess a proficient working knowledge of office, front end systems and equipment. - Possess proficient computer skills. - Possess demonstrated skills in the ability to perform and deliver customer service expectations. - Demonstrate good organizational skills. - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures. - Must complete service training within sixty (60) days of position start date.  

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.   Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures.  This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities - Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. - Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. - Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. - Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. - Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. - Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. - Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. - Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. - Maintain confidentiality of information. - Put up discarded or returned merchandise. - Perform cashier associate duties, as necessary. - Perform pricing duties, as necessary. - Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. - Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. - Perform other job-related duties as assigned. Qualifications Minimum - Must be 18 years of age. - High school diploma or equivalency. - Ability to read, write and speak English proficiently. - Ability to understand and follow English instructions. - Authorization to work in the United States or the ability to obtain the same. - Successful completion of pre-employment drug testing and background check. Preferred - Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. - Possess a proficient working knowledge of office, front end systems and equipment. - Possess proficient computer skills. - Possess demonstrated skills in the ability to perform and deliver customer service expectations. - Demonstrate good organizational skills. - High standard of integrity and reliability. Required Behaviors - Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. - Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. - Business-driven showing passion for the business, delivering results consistently. - Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. - People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities - Compliance with all company policies and procedures. - Must complete service training within sixty (60) days of position start date.