Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Grocery Associate
Location: Retail Grocery Location
Position Overview
The grocery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department (grocery, general merchandise, dairy and frozen food areas) products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Assist with receiving vendor merchandise.
- Unload truck deliveries promptly.
- Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Meet legal and company policy age requirements to perform job functions.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Produce Associate
Location: Retail Grocery Location
Position Overview
The produce associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of intergrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Deli Associate
Location: Retail Grocery Location
Position Overview
The deli associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Meat Cutter
Location: Retail Grocery Location
Position Overview
The meat cutter is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere. Under supervision, this position cuts meat to specifications for variety, size, quality and trim.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner
- Prepare and package food products and process customer orders to their specifications; process fresh meats, smoked meats, seafood, random weight, lunchmeat, frozen food and salted meats to production standards.
- Receive and breakdown meat deliveries.
- Utilize peak time performance cutting lists to cut and trim all products as directed by company standards.
- Properly wrap, weigh and price product as needed.
- Properly cube, slice and grind meat as needed.
- Observe local, state and government weights and measure laws, sanitation standards, grinding logs and Country of Origin Labeling.
- Observe safety standards while working with power equipment
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of intergrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Grocery Associate
Location: Retail Grocery Location
Position Overview
The grocery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department (grocery, general merchandise, dairy and frozen food areas) products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Assist with receiving vendor merchandise.
- Unload truck deliveries promptly.
- Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Meet legal and company policy age requirements to perform job functions.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Manager in Training
Job Purpose
Job Summary
This role will shadow store salaried leadership for a specified period, while training for a salaried manager role of: Customer Service Manager, Store Merchandise Manager or Fresh Manager. In this position associate will take an active role in assisting store leadership in building a R.E.A.L. culture that promotes trust and positive work relationships in service of Our Purpose and Way of Being. This role will assist store leadership in fostering a diverse and inclusive shopping experience for our associates and customers and role model all SEG leadership behaviors. This role will assist store leadership in effectively leading, managing and developing store and/or department operations and associates to maximize sales and profitability.
Essential Responsibilities
Percent Of Responsibilities
Responsibility
% Of Time
Shadow and assist store leadership in achieving operational goals (OSAT, compliance, inventory, audit standards)
Maintain a safe, compliant and operationally sound store by following all company guidelines and procedures.
Complete all required training items: Gnome modules, Training Maps & Checklists, My Leadership Journey Book for daily activities and skills application, Putting it All Together” project, Retail Leader Certification.
Role model and coach associates on Way of Being, Purpose and how to be R.E.A.L. with each other, our customers and in the communities we serve.
Support store leadership achieve financial goals (sales, gross profit, EBITDA) P&L
Be engaged in the training program and complete all assignments
Take responsibility for your own development by seeking out information and sharing any obstacles in your learning.
Disclaimer
Performs other job-related duties as assigned.
Qualifications
Required Education
Required Education
Course of Study
High School / GED
Preferred Education
Preferred Education
Course of Study
High School / GED
Language Requirements
Language(s) Required
Language(s) Preferred
English
Relevant Experience
Relevant Experience
Supervisory Experience
0 -3 yrs minimum
0 - 3 yrs minimum
Knowledge, Skills & Abilities Required
Minimum of 3 years of proven leadership with managing teams.
Ability to read, write and speak English proficiently.
Ability to travel to district training store and the leadership workshops for the length of the program.
Ability to complete the program uninterrupted
Preferred Knowledge Skills & Abilities
At least 2 years proven leadership in a supermarket.
Proficient with computer applications used in effectively operating the department.
Strong customer service skills
Exceptional interpersonal, motivational communication skills.
Compliance with all company policies and procedures.
Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.
Environmental Factors
Environmental Factors
Retail - General Heavy: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Preferred Equipment: baler/compactor, box cutter Personal Protective Equipment: Goggles, Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 50 lbs.
Travel Percent & Overnight
Travel Percent
Overnight
40%
No
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Customer Service Associate
Location: Retail Grocery Location
Position Overview
The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
- Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
- Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
- Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
- Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
- Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
- Maintain confidentiality of information.
- Put up discarded or returned merchandise.
- Perform cashier associate duties, as necessary.
- Perform pricing duties, as necessary.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- High school diploma or equivalency.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
- Possess a proficient working knowledge of office, front end systems and equipment.
- Possess proficient computer skills.
- Possess demonstrated skills in the ability to perform and deliver customer service expectations.
- Demonstrate good organizational skills.
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
- Must complete service training within sixty (60) days of position start date.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Meat-Seafood Manager
Location: Retail Grocery Location
Position Overview
The meat-seafood manager will manage the daily operations of their assigned department. This position is accountable for the profit and loss (P&L) for their department and must use their leadership and merchandising skills to manage product levels and make sound business decisions. In addition, this position is responsible for increasing customer confidence and loyalty by promoting and executing consistent operating conditions, providing fresh and appealing products, providing courteous, knowledgeable and prompt service and a friendly atmosphere in the department.
Primary Responsibilities & Accountabilities
- Manage inventory, production, in-stock position, pricing integrity, merchandising, labor, security, expense control and other operational processes to company standards.
- Ensure the department is merchandised in accordance with the preferences of the community; maintain shelf allocations to ensure the availability of products at all times.
- Ensure team members greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly and business-like manner in order to promote the company image as a service-oriented operation.
- Ensure the department is well maintained and meets or exceeds company standards for appearance.
- Supervise, train and develop team members in accordance with company policies and procedures.
- Evaluate department conditions and operations to determine strengths and areas for improvement; reinforce strengths while developing and implementing improved practices and procedures.
- Conduct weekly sales meetings with team members to establish merchandising, sales and profit objectives.
- Ensure company standards for safety, proper food handling practices, sanitation and productivity are maintained.
- Ensure special cuts and customer requests are fulfilled.
- Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
- Offer product samples, answer product questions and offer assistance in finding or suggesting product selection.
- Ensure sales and work area are clean and free from safety hazards.
- Responsible for scheduling department employees.
- Ensure adherence to wage and hour policies and regulations.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be at least 18 years of age.
- High school diploma or equivalency.
- Proven experience in a SEG lead position in the meat-seafood department; or one (1) year management or supervisory experience in supermarkets, retail, restaurants, hotels or general business.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- Proven experience in a leadership role in all three areas of the SEG store (customer service, fresh & grocery); or two (2) years proven leadership in a supermarket.
- Proficient with computer applications used in effectively operating the department.
- Strong customer service skills.
- Exceptional interpersonal, motivational and communication skills.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
- Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.
- Possession of Meat Cutter Certification or ability to obtain same within 180 days of placement.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Deli Associate
Location: Retail Grocery Location
Position Overview
The deli associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Meat Associate
Location: Retail Grocery Location
Position Overview
The meat associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of intergrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Bakery Associate
Location: Retail Grocery Location
Position Overview
The bakery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Self-Checkout Associate
Job Purpose
The Self-Checkout Associate, is responsible for increasing customer confidence and loyalty by ensuring an accurate, fast and courteous customer experience in the self-checkout lanes. This position will be required to observe multiple self-checkout registers while providing customer assistance and ensuring proper checkout procedures.
Essential Responsibilities
Responsibility
% Of Time
Provide outstanding service in the Self-Checkout lanes according to SEG service standards:
· Provide continuous attention to customer needs; greet, assist and thank customers with a friendly smile in a prompt and courteous manner.
· Actively engage and direct customers to utilize self-checkout lanes.
· Monitor regular lanes for excessive traffic and invite waiting customers to use the self-checkout.
· Inform customers of specials and promotions as requested by company or store management.
· Listen to and appropriately escalate customer concerns to management with a positive attitude.
· Assist in training new cashier Associates.
60%
Oversee Inventory Management and Security in self-checkout lanes:
· Properly record sales through the scanning system; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate.
· Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement, or any action is illegal and/or against company policy.
30%
Keep work area clean, orderly, and free from safety hazards:
· Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
· Return carts to shopping cart corral.
· Report faulty equipment and hazards to management.
10%
Performs other job-related duties as assigned.
Qualifications
Required Education
Course of Study
N/A
Preferred Education
Course of Study
High School / GED
Relevant Experience
Supervisory Experience
0 -3 yrs minimum
No Supervisory Experience
Language(s) Required
Language(s) Preferred
English
English
Knowledge, Skills & Abilities Required
• Must be at least 16 years of age to perform job functions.
• Ability to read, write and speak English proficiently.
• Ability to understand and follow English instructions.
• Compliance with all company policies and procedures.
• High standard of integrity and reliability.
• Basic computer skills required to participate in online training.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
Environmental Factors
Department
Retail
Environmental Factors
Retail - General Light: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift up tp the weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 4 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Preferred Equipment: baler/compactor, box cutter Personal Protective Equipment: Goggles, Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 20 lbs.
Travel Requirements
Travel Percent
Overnight
None
No
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Produce Associate
Location: Retail Grocery Location
Position Overview
The produce associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of intergrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Customer Service Associate
Location: Retail Grocery Location
Position Overview
The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
- Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
- Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
- Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
- Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
- Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
- Maintain confidentiality of information.
- Put up discarded or returned merchandise.
- Perform cashier associate duties, as necessary.
- Perform pricing duties, as necessary.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- High school diploma or equivalency.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
- Possess a proficient working knowledge of office, front end systems and equipment.
- Possess proficient computer skills.
- Possess demonstrated skills in the ability to perform and deliver customer service expectations.
- Demonstrate good organizational skills.
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
- Must complete service training within sixty (60) days of position start date.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Florist
Location: Retail Grocery Location
Position Overview
The florist is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions, fresh and appealing product and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Manage inventory, in-stock position, pricing integrity, merchandising, expense control and other operational processes to company standards.
- Ensure the department is merchandised in accordance with the needs of the community; maintain shelf allocations to ensure the availability of products at all times.
- Design and make floral arrangements for all occasions.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- Experience in creating floral arrangements.
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
- Possession of Florist Certification or ability to obtain same within 180 days of placement.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Seafood Associate
Location: Retail Grocery Location
Position Overview
The seafood associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of intergrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Customer Service Associate
Location: Retail Grocery Location
Position Overview
The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
- Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
- Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
- Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
- Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
- Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
- Maintain confidentiality of information.
- Put up discarded or returned merchandise.
- Perform cashier associate duties, as necessary.
- Perform pricing duties, as necessary.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- High school diploma or equivalency.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
- Possess a proficient working knowledge of office, front end systems and equipment.
- Possess proficient computer skills.
- Possess demonstrated skills in the ability to perform and deliver customer service expectations.
- Demonstrate good organizational skills.
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
- Must complete service training within sixty (60) days of position start date.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Deli Associate
Location: Retail Grocery Location
Position Overview
The deli associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Produce Associate
Location: Retail Grocery Location
Position Overview
The produce associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of intergrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Grocery Associate
Location: Retail Grocery Location
Position Overview
The grocery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department (grocery, general merchandise, dairy and frozen food areas) products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Assist with receiving vendor merchandise.
- Unload truck deliveries promptly.
- Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Meet legal and company policy age requirements to perform job functions.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.