Overview
Job Purpose |
This role is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer checkout, consistent operating conditions and a friendly atmosphere. | |
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Essential Responsibilities |
Responsibility | % Of Time | Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Listen to and appropriately escalate customer concerns to management with a positive attitude. Offer product suggestions when appropriate. | 40% | Manage lane according to service standards while maintaining financial responsibility. Accurately handle all cash register operations; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate. | 30% | Operate department equipment and tools. Keep work area clean, orderly and free from safety hazards; Put up discarded or returned merchandise and stock front end products by handling and moving merchandise efficiently and safely; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Return carts to shopping cart corral. Report faulty equipment and hazards to management. | 20% | Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. | 10% |
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Disclaimer | Performs other job-related duties as assigned. |
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Qualifications |
Required Education | Required Education | Course of Study | N/A | |
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Preferred Education | Preferred Education | Course of Study | High School/GED | |
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Relevant Experience | Relevant Experience | Supervisory Experience | 0-3 Years Minimum | |
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Language Requirements | Language(s) Required | Language(s) Preferred | | English & Spanish |
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Knowledge, Skills & Abilities Required | | - Ability to read, write and speak English proficiently.
- Ability to communicate, understand and follow English instructions Successful background check and all required On-Boarding tasks.
- Authorization to work in the United States or the ability to obtain the same.
- Compliance with all company policies and procedures.
- High standard of integrity and reliability.
- Basic computer skills required to participate in online training.
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Knowledge, Skills & Abilities Preferred | |
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Location and Travel Requirements |
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Travel Percent, Overnight & Motus | Travel Percent | Overnight | Motus Eligible | None | No | No |
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Shift
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